📭 My package was marked as delivered, but there is nothing in my mailbox. Is this normal?Updated 2 months ago
It is possible that one of your neighbors or your concierge picked it up for you, so don't hesitate to ask them! If this is not the case, sometimes carriers update the delivery status before actually delivering the package. We invite you to wait at least an additional 24 business hours! If you still don't receive it, feel free to contact us through our contact form in the following days so we can find a solution together! 😊